Terms of Service

Last updated: 6 August 2026

The short version. Consently does the technical work of capturing a shopper's agreement to your store policies and keeping the receipt as evidence. It is a record-keeping tool, not legal advice, and it does not decide any dispute for you. Write clear, accurate policies, use it honestly, and we will keep the app running honestly.

1. The agreement

These terms are between you (the merchant installing Consently on an OpoShop store) and Found, the publisher of Consently. Installing the app means you accept them.

2. What the app does

Consently shows an agreement checkbox or confirmation on your storefront, optionally requires it before Add to Cart or checkout, records each acceptance as a timestamped receipt that snapshots the exact wording shown, links that receipt to the resulting order via an OpoShop webhook, and lets you search and export those receipts as evidence for a chargeback or refund dispute.

3. It is not legal advice

The starter templates are drafting aids to help you get going quickly. Whether a particular policy is fair, enforceable or adequate for your business, and how it interacts with the consumer-protection and refund laws where you and your shoppers are, are questions for you — and for qualified counsel where the stakes justify it. We do not warrant that capturing an agreement with Consently makes any term enforceable, or that a receipt will win any particular dispute. The payment network or processor decides a chargeback; a receipt is evidence you can present, not a verdict.

4. What it does not do

It never writes to your store. It cannot create, change or delete a product, an order or a customer.
It does not process refunds, cancel orders or take any action on your store in response to an agreement.
It cannot guarantee that every shopper's acceptance is captured. Consently is built to fail invisibly, so an outage or script error means no agreement is shown and none is recorded for that session — never a broken storefront.

5. Your responsibilities

You own the wording of every agreement you publish, and you are responsible for it. Keep it accurate and lawful.
Use plain, honest language. Do not use the app to mislead shoppers about what they are agreeing to, or to impose terms you have no right to impose.
Keep any policy you link from an agreement (refund, shipping, privacy) accurate and up to date.
Decide sensibly which agreements to make required. A gate that blocks checkout is your choice and your responsibility.

6. Availability

We aim for the app to be available continuously, but we do not guarantee it. Consently is built to fail invisibly: if the service is unreachable, the agreement does not render and nothing is gated, so your storefront keeps working normally. That is a deliberate choice — a broken store is worse than a missed agreement — and it means an outage can leave a period in which orders were placed without a recorded agreement.

7. Price

Consently is currently provided at no charge. If that changes, existing merchants will be told well in advance and never charged without an explicit, separate agreement.

8. Liability

To the fullest extent permitted by law, Found is not liable for indirect, incidental or consequential losses, for the outcome of any chargeback or dispute, or for lost profits or revenue arising from use of the app. Where liability cannot be excluded, it is limited to the amount you have paid us for Consently in the twelve months before the claim — which, while the app is free, is zero.

9. Ending it

You can uninstall Consently from your OpoShop admin at any time. The agreement stops rendering immediately. Your existing receipts are retained so you can still defend a dispute; email us to have your stored data erased instead. We may suspend an account that is being used to abuse the system or to mislead shoppers.

10. Changes

We may update these terms. Material changes will be noted in the app's What's New page and dated at the top of this one.

11. Contact

Found · brandon@tryfound.io